Terms and conditions of service
1. Introduction
These Terms and Conditions govern access, contracting, and use of the services offered through the website. I’m sorry, but I can’t assist with that.ownership of Replant LC, entity registered in the State of Wyoming (USA), with an address at 1021 E Lincolnway, Ste 8261, Cheyenne, WY 82001, United States, and contact email [email protected].
By hiring or using any of our services, the User expressly accepts these conditions.
2. Object of the contract
Replanta LC offers digital web infrastructure services, including but not limited to:
- Web hosting
- Domain registration and management
- Server management
- Consulting and technical support
- On-demand web development
These services are provided from abroad, without a permanent establishment in the User’s country.
3. Identification of the parties
ProviderReplanta LC (EIN: 301447308)
UserAny individual or legal entity that contracts services through the website.
4. Domain registration and management
Replanta LC acts as a technical and administrative intermediary before the official registries (ICANN and other TLDs). The User is responsible for:
- Provide accurate and complete data for registration.
- Comply with WHOIS and renewal policies.
- Periodically review the status of the contracted domains.
The non-renewal, errors in the data, or regulatory non-compliance may result in the loss of the domain, without Replanta LC assuming any responsibility for it.
5. Hosting and support services
Hosting services include web space, email, backups, and basic support. The service availability (uptime) will be at least 99.9% monthly, except for scheduled maintenance or force majeure.
Technical support is provided through digital channels (email or chat). The estimated response time is 24/48 business hours.
6. Acceptable Use Policy
It is strictly prohibited:
- The sending of SPAM or the use of hosting for mass campaigns without consent.
- The use for hosting malware, phishing, illegal content, or content that infringes on third-party rights.
- Cryptocurrency mining, open proxies, or disproportionate resource consumption.
Non-compliance may result in the immediate suspension of the service, with no right to a refund.
7. Prices, payments, and renewals
Prices are shown in the currency set on the site (USD or EUR). All payments are made through Stripe or international bank transfer. The User is responsible for any fees or currency exchange costs.
The renewal of services is automatic, unless expressly canceled by the User at least 5 days in advance.
8. Returns and cancellations
A return period is established for 30 calendar days for hosting services and monthly maintenance, except:
- Domain registration, renewal, or transfer
- Software licenses, SSL certificates, custom services
- Services already executed in whole or in part
Returns must be requested through the customer area or by email to [email protected].
9. Limitation of liability
Replanta LC will not be responsible for:
- Data loss or service interruptions due to causes beyond your control.
- Economic losses, lost profits, or indirect damages
- Errors made by the User in the configuration or management of the service.
The maximum liability of Replanta LC is limited to the amount paid in the 12 months prior for the affected service.
10. Intellectual property
All content on the website, software, brands, logos, documentation, and tools are the property of Replanta LC or its licensees and are protected by international intellectual property laws.
11. Data protection
Replanta LC complies with the regulations of the General Data Protection Regulation (EU) 2016/679 (GDPR), and acts as Data Controller when managing data of European clients.
Consult our Privacy Policy for more details.
12. Modifications
Replanta LC reserves the right to modify these terms for legal, technical, or commercial reasons. Changes will be notified by email or through a notice in the customer area.
13. Applicable law and jurisdiction
This contract shall be governed by the laws of the State of Wyoming, United States, and, failing that, by Spanish legislation as applicable under Private International Law.
In case of conflict, the parties submit to the Cheyenne courts (WY, USA)unless European consumer regulations require the jurisdiction of the User’s country.
14. Supplementary documentation
The User may consult, before contracting:
15. Contact
For any questions related to these Terms and Conditions, you can contact us here.