Privacy Policy
[indice]
Data Controller
The data controller of your personal information is Replanta LC 8261, 1021 E Lincolnway, Cheyenne, WY, Laramie, US, 82001, and email [email protected]We have collaborators in the USA, LATAM, and Spain to offer you the best web hosting service with an eco-friendly approach.
Purposes of Personal Data Processing
- For the management and maintenance of our contractual relationship, administration, information, and improvement of the services we offer you.
- Attend to your requests for information about our products or services.
- Send newsletters and commercial communications, always with your consent.
- Moderate and publish your comments on our blog.
- Manage your participation in our affiliate program, if you decide to join.
Collection and Personal Data Protection
Your data will be retained as long as necessary for the purpose for which it was collected and for the periods established to fulfill our legal obligations.
Contact form
The contact form provides you with a means to receive assistance from us; the information you provide is used solely to respond to your request via email and will not be used for commercial purposes under any circumstances.
The data will be retained for 12 months, unless it must be kept blocked for the formulation, exercise, or defense of claims.
Email communications
When you request attention via email, the data collected will only be used to respond to the request; under no circumstances will it be used for any other purpose, and once the request for assistance is concluded, it will not be subjected to any other use.
The data will be retained for 12 months, unless it must be kept blocked for the formulation, exercise, or defense of claims.
Newsletter of news
A newsletter of news and promotions would be received at intervals that may vary (we are against spamming, so the frequency of these types of communications is at most biweekly), as long as the customer has expressed their unequivocal consent by subscribing to the newsletter and validating their email through the forms and mechanisms we provide for this purpose.
This treatment will be carried out until the client expresses their wish to withdraw, either through the links included in each email to unsubscribe, by requesting it via email, or by canceling it from the client area.
IP address and location
Our statistics system stores the IP address and approximate location (city) as well as technical data (browser used, screen resolution, and operating system) in order to understand common usage patterns and improve the user experience on our site; this information is stored in an anonymized manner.
Hiring and onboarding
The data collected during registration for our services is intended for the provision of those services, being used for billing, notifications related to the services, provision of assistance, etc.
The client will be informed in detail through the form and the checkboxes established for this purpose, and will give explicit permission for the processing of their data, as otherwise it will not be possible to provide the service from our side.
The data will be retained as long as the contractual relationship is maintained, plus a maximum additional period of 10 years after the contract ends, in accordance with civil, commercial, and tax legislation.
Payment processing
Replanta offers different payment methods, in none of the cases is the processing of payment data carried out by Replanta, which is only notified if a payment was made correctly or not, but without providing information that compromises the user, which would be managed directly by the corresponding gateways for each payment method:
- PayPal, for payments via PayPal.
- Stripe, for credit or debit card payments.
- GoCardless Ltd, for SEPA direct debit payments.
Recipients and International Transfers
Your data will not be shared with third parties, except as required by law. We work with service providers within the European Union who act as data processors and comply with the guarantees and obligations regarding data protection.
Rights
You have the right to access, rectify, and delete your data, as well as other rights detailed in this policy. You can exercise these rights at [email protected]. Your rights include:
Request access to the personal data we have.
- Request their correction when they are inaccurate.
- Request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- Request the limitation of its processing under certain circumstances.
- Request the opposition to the processing of your data for reasons related to your particular situation.
- Request the portability of data in the cases provided for in the regulations.
- Other rights recognized in the applicable regulations.
Security and Confidentiality
We are committed to protecting your personal data and taking all necessary measures to prevent its loss, misuse, or unauthorized access. Keeping your data updated and secure is a priority for us.
The data we process is only stored in our facilities, or in the facilities of our service providers, all of which are located within European territory.
Privacy Policy Updates
This privacy policy may be updated. We recommend reviewing it periodically to stay informed about how we protect your personal data.
This policy is adapted to the current legal framework regarding data protection, reflecting our commitment to security, transparency, and confidentiality in the handling of your personal data.
Cookies
This website only uses technical, personalization, and analysis cookies; these are anonymous cookies that do not store personal information.
Therefore, when accessing our website, in compliance with Article 22 of the Law on Information Society Services, regarding analytical cookies, we have requested your consent for their use and provided information about them.
