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FAQ · Resolve your doubts

Frequently asked questions

The essentials before migrating: performance, security, support, and how we work to make everything simple.

Do you really migrate without downtime?

Yes. We work on a clone, validate performance and compatibilities, and schedule the cut in a low traffic window. DNS with low TTL and post-go-live checks. If necessary, we can go back in 1 click with JetBackup.

What speed improvement can I expect?

In typical WordPress sites we see −20–35% in LCP after migrating, thanks to NVMe, LiteSpeed/HTTP3, Redis and rules Cloudflare fine-tuned. Each website starts from a different point.

Guideline ranges; we measure before/after and provide you with a report with Core Web Vitals.

Do they configure Cloudflare for me? How much does it cost?

Yes. We include the setup of the Free plan: CDN, static cache, exclusions for WordPress/Woo and security headers. It is included (at no extra cost).

Does Redis come in all plans?

Yes, Redis Object Cache is active in Sauce, Oak, and Cedar. In Oak we added tuning; in Cedar we optimize rules/exclusions for WooCommerce.

What does the default security cover?

Imunify360 (antimalware and hardening), SSL Let’s Encrypt automatic and external daily backups. The Cloudflare Pro WAF is an optional add-on if you need it.

Is Turnstile (anti-bot) included?

Oak and Cedar include Turnstile (login, comments, and checkout). In Willow we can add it on demand.

How do WP Toolkit Smart Updates work?
  • Sauce: updates on demand.
  • Oak: scheduled in time window.
  • Cedar: clone + validation before applying.

If you prefer, we can disable automations and notify you to review together.

What happens if something breaks after an update?

We have external backups daily and staging environment. We restore by parts (files/DB/email) or the entire site in minutes.

Can I pay monthly or annually? Is there savings?

Yes, monthly or annually with 2 months free. You can change the modality upon renewal.

What support do you provide?

Human support via email (all) and priority WhatsApp in Oak/Cedar. We monitor 24/7 and will notify you if we detect relevant incidents.

How do you measure the digital footprint of my website?

We use Our tool for digital footprint calculation, based on PageSpeed Insights and co2.js to estimate energy consumption per visit and suggest specific improvements.

What is each plan appropriate for?
  • Sauce: personal/landing web with complete technical basis.
  • Oak: business website, serious blog or various sites.
  • Cedar: ecommerce and projects with peaks (initial optimization included).
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